Client Relations Manager

Juniper is Growing! We are seeking a Client Relations Manager to join our sales team.
Overall responsibility of this position is to seek new property landscape maintenance opportunities, make new client relationships, find the client’s pain issues, develop a plan that fits with what Juniper can provide.
This means that you are essentially the middleperson between the client and Juniper.
You help Juniper by setting reasonable expectations and you help the client by insuring we meet those expectations.
Juniper is a full-service landscape design, build, and management company servicing the Southeast.
We are recognized as an award-winning leader in our industry with over 20 locations and 2,000+ team members.
At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values.
We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry.
We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans).
Join our company, where we Welcome/Grow/Celebrate you at Juniper! Responsibilities: Target local sales market such as office buildings, industrial, warehouse, commercial accounts.
Grow existing client’s business as well as secure new clients.
Managing all interactions with clients’ decision maker or pertaining to deadlines, pricing & follow up.
Managing the financial portion of contracted work including original contracts and change orders.
Monitor small enhancement/change order sales and interactions on projects completed by the field supervisor and their client peer.
Communicates all pertinent info including but not limited to changes in scope, deadlines, and expectations even after the job is ongoing.
Gathering accurate information for the estimating and design team to perform their duties including all job information and deadlines.
Turning over contracted work to operations, with accurate plans, proposals, contracts, budgets & schedules.
Monitor and be accountable for project and accounts Gross Margin.
Communicating with operations to ensure they have client contacts and fully understand the expectations set with the client for every new project.
Reporting on potential and secured sales weekly.
Creating forecasts for your market to help Juniper better plan for fluctuations in demand.
Additional job-related projects as assigned Requirements: 2- or 4-year degree in business administration preferred or equivalent work experience Bi-lingual (English/Spanish) is a plus.
A demonstrated ability to develop strong professional relationships among teams Landscape sales and/or operations experience is helpful Outstanding communication skills (written and oral) Organizational and leadership skills Proficient in Microsoft Office Suite We Welcome/Grow/Celebrate you at Juniper! Equal Opportunity Employer