Operations and Maintenance Lead

Job Description Location: Melbourne,FL,US Remote Work: Yes Job Number: R0183623 Operations and Maintenance Lead The Opportunity: Are you looking for an opportunity to utilize your technical skills to make an impact in veteran’s access to health care? You understand your customer’s environment and how to provide world class operations and maintenance support for their mission.
Your ability to build a strong team and resolve real world technical challenges for the customer makes you an integral part of delivering a customer-focused solution.
As a leader in Operations and Maintenance, we’re looking for you to lead the team that supports the VA’s software modernization project.
This includes supporting the national roll-out and implementation of a scheduling SaaS, providing Tier 2 support to users, and reporting operational metrics and tracking.
Join our team and create the future of Community Care at the VA.
Join us.
The world can’t wait.
You Have: 8+ years of experience providing Tier 2 helpdesk support Experience leading a team, including projects and deliverables Knowledge of IT systems, standards, and procedures Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements Bachelor's degree and 8+ years of experience supporting large enterprise solutions in production or 12+ years of experience supporting large enterprise solutions in production in lieu of degree Nice If You Have: Experience with medical Electronic Health Record (EHR) systems Experience with federal stakeholder engagement Knowledge of military and veteran healthcare systems Possession of excellent problem-solving and critical thinking skills Public Trust Vetting: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.
S.
government client.
Create Your Career: Grow With Us Your growth matters to us—that’s why we offer a variety of ways for you to develop your career.
With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.
A Place Where You Belong Diverse perspectives cultivate collective ingenuity.
Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work.
With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time.
Support Your Well-Being Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more.
With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.
Your Candidate Journey At Booz Allen, we know our people are what propel us forward, and we value relationships most of all.
Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being.
Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.
We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
The projected compensation range for this position is $93,400.
00 to $212,000.
00 (annualized USD).
The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.
Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
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