Position Summary
A Manager In Training is brought into the organization with the sole intent of being trained and prepared for a future management role within the company.
Principal Responsibilities
Acquire and Maintain Customers through Sales, In-Home Delivery, Customer Service and Account Management
Compliance with all applicable Federal, State and Local laws
Meeting company standards for quality, customer service and safety
Meeting customer accounts, store sales, store revenue and profit goals
Support customer growth through internal and external marketing
Ensure a safe, clean, and pleasant store environment for customers and associates
Train to become competent in all aspects of the business
All other duties deemed necessary for effective store management
The MIT will train on the following concepts to become competent
Store Sales
Customer Accounts
Customer Service
In-Home Delivery
Understanding of the company Operations Manual
Analyze and review store financial statements and reports to ensure optimal store performance
Inventory Management
Managing and securing company assets via the Store Audit process
Marketing
Store Vehicle Management
Preparation of daily work schedules, assigning tasks, evaluating employee performance, handling performance issues and enforcement of company policy
Recruiting, hiring, and training to ensure efficient operations
Setting goals and conducting weekly staff meetings
Useful Skills for a Manager In Training
Effective organizational skills
Good communication skills
Ability to multi-task
Desire and passion for learning
Competitive Spirit
Ability to negotiate and resolve conflict
Ability to plan, organize, delegate, coordinate and follow up various tasks
Ability to recognize and solve problems
Education and Experience
High School Diploma or GED
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, reaching, and grabbing
Must be able to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions
Insurance Requires MIT be at least age 21 to drive vehicle for work
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