*Where Work Matters*
Some say our approach is “different”.
We say we’re championing a better way! A way to make work fun, fulfilling, and financially rewarding.
It’s simple: work hard, deliver results, and watch your career flourish.
\* Opportunities for advancement/growth!
\* Weekends and holidays are required
\* Must be appropriate age for job you are applying
* Experience is a plus
*Guest Service / FOH Manager Job Description*
The Guest Service Manager ensures our guest experience begins and ends with exceptional service.
The restaurant requires an individual who can manage high-volume business while providing first class guest-centric service.
The position manages all FOH staff and is responsible for creating loyal customers and acknowledging and thanking our fans and repeat guests.
The Guest Service Manager will be responsible for meeting operational guidelines and ensuring profitability of the store.
It is also the responsibility of this position to generate and manage marketing and catering events, as required by the restaurant General Manager.
The Guest Service Manager directs, manages and evaluates overall performance of the service staff.
In addition the ideal candidate will enhance business operations by increasing revenue, and owning total achievement of store goals.
Benefits:
* Bonus earning potential
* Voluntary Disability, Dental, Vision and Life Insurance Policy
* Fast-growth company with advancement opportunities
QUALIFICATIONS
* Be 21 years of age
* At least 3 years’ experience in front of house service environment as service or management personnel
* Must possess a positive, proactive, constructive teamwork attitude
* Possess excellent basic math skills and have the ability to operate a POS system
* Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
* Must have a working knowledge of the English language
Requirements
* Be able to work in a standing position for long periods of time (up to 10 hours)
* Be able to reach, bend, stoop and frequently lift up to 50 pounds
* Must be able to move and process information quickly
As a salaried manager, you will be required to provide proof of your current Serve Safe Certification.
If you do not have a certification, or your certification is expired, you will be responsible for purchasing and completing your certification program within 90 days from your date of hire and providing proof of certification to the Human Resources department.
Once your original certification has expired, your Serve Safe recertification will be provided at no cost to you.
Job Type: Full-time
Pay: $45,000.
00 - $65,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
Shift:
* 10 hour shift
* Day shift
* Night shift
Weekly day range:
* Weekends as needed
Work Location: In person
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