Information Systems & Telecommunications Manager

This is a leadership role that performs professional work providing operational support to and management of the County’s information technology infrastructure and team members.
This role requires a strategic thinker with strong leadership skills, technical expertise, and a proven track record implementing and managing information technology solutions.
This is a highly skilled position, working under the general direction of the Information Technology Department Director.
*Essential Job Duties* * Provides management and oversight for the County’s information technology infrastructure, systems, and services * Develops and manages the Information Systems & Telecommunications (IS&T) Division’s annual operating and capital expenditure budgets to ensure consistency with overall strategic objectives * Establishes, documents, and communicates technology-related goals and objectives to team members * Defines and documents internal processes and procedures related to IS&T Division staff duties and responsibilities * Ensures compliance with governance, security and audit policies, procedures and best practices * Supervises, evaluates, plans work objectives, establishes priorities and/or corrective actions for the information technology staff; ensures completion of routine and ongoing support functions * Fosters a collaborative and innovative team culture to drive excellence in IT service delivery * Provides project management and leadership for technology projects and implements enterprise technology strategies * Manages routine/scheduled audits of all systems, including all backups * Ensures the security, reliability, and performance of networks, servers, and systems * Provides leadership in resolving escalated technical issues and ensure timely and effective user support * Recommends the selection and acquisition of hardware, software, and IT-related services and equipment * Tracks and maintains IT hardware and software inventory * Partners with internal and external partners to communicate project status, activities, and achievements * Develops and maintains relationships with suppliers and service providers; negotiates contracts and agreements with suppliers and service providers to ensure cost-effectiveness and service quality * Ensures service providers perform to contractual SLAs and service obligations *Typical Requirements* *Education/Experience:* Bachelor’s degree in Computer Science or related field and a minimum of (10) ten years of related working experience.
A minimum of (3) three years in an information technology management role.
*Licenses, Certifications, or Registrations:* * Valid Florida driver's license * Information Technology Management and Leadership Professional (ITMLP) desired * Certified Information Systems Security Professional (CISSP) desired * Project Management Professional (PMP) desired *Knowledge, Abilities, and Skills:* * Expert knowledge of IT best practices, policies and regulations * A clear understanding of client/server technology and network architecture * In-depth understanding of computer science and cybersecurity * Strong problem-solving, critical thinking, and decision-making skills * Advanced leadership and conflict management skills * Excellent customer service and interpersonal skills * Project management skills, including organization, planning, time management and prioritization * Effective communication skills, including writing, speaking and active listening * Specific knowledge of and proficiency with: Physical and virtual servers and networks Network switching and routing Microsoft Active Directory (users, computers, servers) management Microsoft Entra ID management Network operating systems (Windows Server and Linux) End Point Protection Systems / Extended Detection and Response Enterprise applications management Enterprise disaster recovery systems management SAN/NAS, CIFS, and iSCSI storage environments Domain Name System (DNS) management Microsoft Exchange email systems; including Exchange Online SQL databases Sustainment of servers, storage, backup, and network services All interested applicants are encouraged to apply via our website below: https://www.
governmentjobs.
com/careers/indianriver/jobs/4296460/information-systems-telecommunications-manager?keywords=information%20systems&pagetype=jobOpportunitiesJobs Job Type: Full-time Pay: $95,462.
00 - $143,210.
00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Experience level: * 10 years Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person