About Us
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime.
In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Shift Lead, you will work alongside our Local Manager as you lead, develop and motivate the local team to achieve personal, professional and company goals.
Our Shift Lead Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures
Take photos and provide guests with memorable souvenirs to take home
Photography experience not required
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Lead by example and reinforce policies and procedures established by senior management
Troubleshoot technical issues and escalate to IT or Local Management when needed
Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
All other duties as assigned
What We’re Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 20 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime.
We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.
Every employee plays a part in our Company’s success and makes this a great place to work.
Our people are the heart of our organization and the foundation of our success.
Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
Experience
Preferred
Retail Sales experience
Education
Required
High School or better
Skills
Preferred
Problem Solving
Customer Service
Behaviors
Preferred
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them